Privacy Policy

Alexander James Watch Services Ltd is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

Information Collection and Use

When you have your watch serviced, make an order or enquire using our online form, we need to know your personal contact details. This allows us to contact you with an estimate, for payment, updates or to fulfil your order. You have the option to withhold any personal information that is not required for this process.

Personal Information Collection

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase or payment.

We will email you occasionally with updates on our products and services.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by writing to AJWSL, PO Box 18222, Birmingham, B2 2HG

In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

If you have any questions about our terms and conditions and privacy policy please contact us at Alexander James Watch Services Ltd (PO box or email: